Customer Insights Assistant

Role Purpose:
The Customer Insight Assistant will support daily operations, insight generation, and ad-hoc analyses of research projects across all Business Units and Functional Departments within the group.


A typical day in this Role: 

• Provide support in all assigned research project management and survey set-up
• Apply quality control to the data acquired
• Analyze survey results and assist in reports preparation to summarize results
• Perform other ad-hoc tasks as assigned by managers/supervisors

This job is a good fit for You if:  

• You are a TEAM PLAYER. Your focus is on the relationships within the team. You are optimistic, energetic and feel energized when working with others. 
• You are a DETAILER. You deliberate fully before making decisions and will need to see all the facts before reaching a conclusion. You follow up rigorously.
• You are a STABILISER. You’re methodical, careful and disciplined. You believe it’s important to follow a structured process and like structure in your work.
• You are a PROBLEM SOLVER. You make decisions based on evidence-based opinions.

Success will depend on:  

• Academic background in Business, Statistics, Marketing, or other related disciplines
• Strong analytical skills and attentive to details
• Ability to multi-task with good time management
• Excellent written and spoken English and Chinese
• Proficient in MS Excel and PowerPoint

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.