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Product Strategy Manager

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Join our amazing team with us today to start your new career


Who we are:

You may not have heard of us, but you’ll know our brands! A.S. Watson is the world's largest international health and beauty retailer with over 16,000 stores in 27 markets. Each year, over 5.3 billion customers and members shop with our well-known retail brands, both online and offline, including the likes of Superdrug, Kruidvat, Watson’s, Marionnaud, The Perfume Shop, and many more.

Based in Milan, eLab Technology is ASW Group digital polo. It takes care of Omnichannel Strategy for European Brands of the Group, delivering e-commerce, Mobile and in store Innovative solutions. Directly reporting to Head of Digital Products, the Product Strategy Manager lead the Product Strategy Team in defining product roadmaps, creating new market-driven products and monitoring digital KPIs for all the European A.S. Watson Brands.

A typical day in this role includes:

  • Lead the product strategy team (7/8 resources) and coordinate team members to achieve targets
  • Identify and analyse market opportunities and customer needs
  • Support the BUs to leap from project-based approach to product-based approach in the roadmap definition
  • Drive the digital vision and strategy, managing relationships with our BUs' stakeholders at senior level
  • Proactively propose digital solutions in line with market trends and BUs’ needs
  • Support the team to reduce complexity, improve efficiency and create synergies at Group level
  • Create product roadmaps, drive and oversee all the phases of the product lifecycle
  • Manage roadmap to ensure that sales and customer satisfaction goals are met
  • Collaborate with the other teams to ensure that products are delivered in time and with the expected quality
  • Define and track business KPIs to measure success for product areas, with a ROI perspective
  • Improve CX working closely with all the marketing departments of the European brands

This role would be a good fit for you if:

  • You enjoy digital
  • You can work in a fast pace and everchanging environment
  • You are good in creating relationships at different levels
  • You know how to positively challenge and influence others
  • You are good at anticipating issues/needs by providing solutions
  • You can promote and easily adapts to new processes
  • You can share best practices and upskills the team
  • You can be a good leader and motivator for the team
  • You get satisfaction though reaching results

What you’ll need:

  • Master’s Degree in Economics, Marketing or related discipline
  • Proven expertise in product roadmaps, eCommerce and digital marketing management
  • Proven team management skills and experience
  • 6+ years of experience in similar roles within complex organization. Experience in strategic consultancy is a plus
  • Excellent negotiation and executive stakeholder management skills
  • Innovative and able to think open and broadly to seize opportunities to enhance customer experience
  • Strong analytical skills able to draw conclusions from data, management information and trends
  • Fluent English spoken and written

What you’ll get from us:

  • Competitive salary, benefits and bonus scheme
  • Excellent refer-a-friend scheme with up to 3000 euros up for grabs!
  • A fantastic learning and development offering to explore
  • Ticket Lunch
  • International and inclusive team based in Milan Fashion and design district
  • Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health + monthly
  • CSR/Team events
  • …plus, much More!


Milan-Via Tortona 37,Milan,MILANO,20144


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.