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Data Insight Analyst - Commercial Analysis

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DataLab Analytics is the internal analytics team within A.S. Watson Group, we provide support to our Brands; the likes of Superdrug, The Perfume Shop, Marionnaud and others across Europe (known as our Business Units) in building a Data Driven Culture to use the power of data for retail decisions. Through insight and analytics DataLab forms commercial strategies to help Business Units drive positive performance.

If you are passionate about bringing data to life, this role will give you the opportunity to develop close relationships with many stakeholders and influence how data analytics is used across our European businesses!

Key Responsibilities:

  • Analyse customer behaviour and CRM activities across each of the 19 markets we serve in Europe. Define and deliver actionable insights and recommendations to respond to business questions and needs to help them make data driven decisions
  • Support the DataLab team on larger strategic projects that will be required for stakeholders when necessary
  • Deep dive into the data to evaluate key customer metrics and understand what influences them and why
  • Working with stakeholders to help identify new metrics. Use Tableau to conceptualise, develop, and maintain dashboards and visualisations for reporting
  • Responsible for production of standard reports to our external suppliers across the Health and Beauty and Luxury Markets as part of their agreement with AS Watson
  • Ensure existing reporting is delivered to schedule and to a high standard
  • Be the point of contact should questions arise about analysis and reports, ensuring correct interpretation for all recipients, both internal and external
  • Working with DataLab team in Europe and Asia to formulate analytical best practices across the business

What we look for:

  • 2+ years’ experience of using SQL (Oracle SQL Developer would be a bonus)
  • Experience in / understanding of working with large relational databases
  • Experience in Business Objects / Tableau would be an advantage
  • Previous experience of working in a retail environment would be preferred
  • Ability to manage your own time effectively and seek out efficiencies where possible
  • Ability to manage multiple internal and external stakeholders, and comfortable with developing good relationships with these stakeholders

Location

2nd Floor Hutchinson House,5 Hester Road,London,BATTERSEA,SW11 4AN

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