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Senior Digital Business Owner

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Aim of the role

The A.S. Watson Group eLab Technology department is looking for a talented Digital Business Owner to join the team in Milan. This is a new role that reports to the Digital Product Lead. As Digital Business Owner you will support the Digital Product lead to define the product roadmap and create new market-driven products for all the European A.S. Watson Business Units. For this role we need a passionate and always up-to-date, geeky professional, able to effectively communicate with the BUs to gather inputs and structure them to prioritize the product development.

Key Responsibilities

  • Identify market opportunities and customer needs
  • Measure performances and detect opportunities/leaks of our digital channels to propose new solutions or ideas
  • Collaborate with the BUs to define product strategy and to evaluate new product add-ons to ensure that revenue and customer satisfaction goals are met.
  • Support the Digital Product Lead in the roadmap definition by working closely with part of the European BUs and understanding their goals and needs
  • Plan and execute activities throughout the product lifecycle, including gathering business requirements
  • Identify product features, analyze and summarize business requirements, prioritize product backlog
  • Validate and accept capabilities and features working strictly in contact with Product Owners
  • Define and track business KPIs to measure success for product areas
  • Update the roadmap and strategy in line with market trends and evolution of the BUs’ need.

Core Competencies

  • Master’s Degree in Economics, Marketing or related discipline. Experience in product roadmaps, eCommerce and digital marketing management
  • 5 - 7 years of experience in Digital Businesses within complex fast-moving organization
  • Experience in eCommerce and Business Development will be considered as a plus
  • Innovative and able to think open and broadly to seize opportunities to enhance customer experience
  • Excellent negotiation and stakeholder management skills
  • Business oriented and results driven, able to manage a wide variety of projects simultaneously and to proactively react under pressure
  • Strong analytical skills able to draw conclusions from data, management information and trends
  • Fluent English spoken and written


Via Tortona 37,Milan,Milano,20144


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