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Digital Delivery Intern

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Who we are:
You may not have heard of us, but you’ll know our brands! A.S. Watson is the world's largest international health and beauty retailer with over 16,300 stores in 28 markets. Each year, over 5.5 billion customers and members shop with our well-known retail brands, both online and offline, including the likes of Marionnaud Perfumeries in Italy, Superdrug and The Perfume Shop in UK, Kruidvat and ICI Paris XL in the Netherlands, Rossman in Germany, and many more.

Based in Milan, eLab Technology is ASW Group digital Polo. It takes care of Omnichannel Strategy for European Brands of the group, delivering e-commerce, Mobile and in store Innovative solutions.
We are looking for a Digital Delivery Intern involved in the front-line support for our BU’s working on the analysis and resolution of any issues. Another key part of this role is producing service delivery support documentation to the Business Unit users.

A typical day in this role includes:
Supporting senior colleagues, working on one (or a couple of) brand(s) of ours.
Developing “business users” ability on our current eCommerce platform.
You’ll be introduced to the system integration aspects where the eCommerce is based on.
Analysis of the issues reported by the users and provide an outcome or resolution.
Preparing meeting notes and release notes, according to the process in place.
Keep track of the software lifecycle, helping senior colleagues to anticipate any issue or delays in the plans.


This role would be a good fit for you if:
You are good at putting things in order, and get satisfaction when something is well done
You are motivated by solving riddles, finding new ways and explore possibilities
You can easily move from big picture to detail when things don’t add up
You are good at dealing with frequent change in direction and perspective
You are used to buy online and understand what makes a good or bad website/App
You understand how technology works, even if you are not a technical person
You are interested in digital and the impact that it has on everybody’s life


What you’ll need:
Bachelor/master’s in engineering, Economics; a final year student or recent graduate 
Basic knowledge of eCommerce features, curious and hungry for learning 
Passionate about Digital Technologies 
Positive attitude in contributing to meet expectations and find solutions collaborating with team members 


What you’ll get from us:
Paid Internship oriented to permanent hiring
Excellent refer-a-friend scheme with up to 3000 euros up for grabs!
A fantastic learning and development offering to explore
Ticket Lunches
International and inclusive team based in Milan Fashion and design district - Tortona
Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health + monthly CSR/Team events

…plus much More!


Location

Milan-Via Tortona 37,Milan,MILANO,20144

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By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.

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