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Project Officer (WISE)

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Role Purpose:
This Project Officer would be participating in both internal & external customer research projects. This person will work closely with the Insights Manager to support on research project set up & coordination, data processing & analysis, and report production.

A typical day in this Role:

  • Support survey set up, data analysis and reporting, including questionnaire translation, survey link setup, data cleansing and preparation of PowerPoint charts, for both internal and external research projects.
  • Coordinate with vendors, local business units (BUs) and Group cross-functional teams to properly set up and manage Retail Lab projects throughout the project life cycle.
  • Work with vendors and BUs to prepare quotations (for equipment & research projects) and settle invoices with Finance team.
  • Communicate clearly with vendors to ensure issues identified are fixed timely with good quality.
  • Compile regular management reports from various sources of data.
  • Perform other ad-hoc support on research/ Retail Lab related projects as assigned.

This job is a good fit for You if:

  • You are a COMMUNICATOR.  You have an ability to pick up on people’s underlying motivations and these insights makes you persuasive and inspiring.
  • You are a TEAM PLAYER. Your focus is on the relationships within the team. You are optimistic, energetic and feel energized when working with others. 
  • You are a DETAILER.  You deliberate fully before making decisions and will need to see all the facts before reaching a conclusion. You follow up rigorously. 
  • You are a PROBLEM SOLVER.  You make decisions based on evidence-based opinions.

What we look for:

  • University graduate in Business, Statistics or related disciplines
  • With at least 1-year relevant working experience in project management or market research, preferably in FMCG or retail industry
  • Strong analytical skills and attentive to details
  • Ability to multi-task with good time management
  • Interpersonal and negotiation skills are essential
  • Excellent written and spoken English and Chinese (including Mandarin)
  • Proficient in MS Excel and PowerPoint

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the A.S. Watson Group.


Watson House,1-5 Wo Liu Hang Road,Hong Kong,Fo Tan NT Hong Kong


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By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.