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Site Reliability Engineering Architect

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Role Purpose:

As Site Reliability Engineering Architect, you will be leading a team of technical professionals to enhance the quality and performance of mission critical infrastructure, to support the rapid growth and changes in ASW dynamic Online + Offline business model.

A typical day in this Role: 

  • Responsible in architecture design, monitoring, operation, healing and automation of infrastructure platform.
  • Play a strategic role build and improve the platform reliability to support systems which serving our Asia regions.
  • Responsible in leading the enhancement in infrastructure platform (data centre, cloud, warehouse, store) reliability and performance.
  • Design process or technology solutions that identify and resolve platform, system, deployment, and environmental issues prior to production release, and ensure an on-time release and measurable improvements against KPIs.
  • Define and manages tools and process resulting in delivery and meets KPIs and SLA.
  • Involve in incident and problem resolving and root cause analysis.
  • Influence and create new designs, architectures, standards and methods for large-scale distributed systems.
  • Improve the change efficiency and quality by tool automation.
  • Communicates data and information among stakeholders and applies advanced diagnostic expertise during service issues to restore service with minimal disruption to the customer and business.

This job is a good fit for You if: 

  • You have strong ownership on Mission-critical Solutions.
  • You are forward planner with strong leadership
  • You enjoy teamwork

What we look for:

  • Tertiary Educated in Information Technology, Computer Science, Engineering, or similar discipline.
  •  At least 6 years proven experiences dealing with large scale data architecture, operational architecture and or network architecture.
  • Network and infrastructure related certification, preferably network and security certification, e.g. Microsoft Certification, CCIE, CISSP, ITIL
  • Solid understanding/experience of networking, virtualization, storage, containers, applications.
  • Demonstrated ability to utilize modern monitoring tools.
  • Visionary and strong leadership, also good team player to work with minimum supervision.
  • Proficient communication skills with an ability to reach both technical and non-technical audience
  • Able to adopt in fast changing pace of retail industry.
  • Good command of written and spoken English and Cantonese, Putonghua is an advantage.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the A.S. Watson Group.


Watson House,1-5 Wo Liu Hang Road,Hong Kong,Fo Tan NT Hong Kong


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.