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Senior Business Analyst (Regional eCommerce)

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This role's key function is to support the development of eCommerce of Watsons in the Asia region with managing new digital projects that help drive customer excitement and incremental sales.  

Responsibilities

  • Help lead new digital projects, engaging with cross functional stakeholders to define business requirements, support user testing and ensure projects are delivered in a timely manner
  • Conduct analyses on sales and user behavioral data from tools like Google Analytics to evaluate commercial impact and to propose necessary actions
  • Gather post-launch feedback from business users across different functional departments to ensure digital products can be further optimized, working hand-in-hand with the technical development team

Job Requirements

  • University graduate in Information Technology, e-Commerce, or relevant discipline
  • Min. 4 years exp. in Business Analysis or Project/ Product management background is preferred
  • With sound knowledge in e-Commerce, mobile, multi-channel and/or digital system integration
  • Strong interpersonal skills and able to communicate with staff at all levels
  • Strong communication skills in both spoken and written English and Cantonese
  • Good command of Microsoft Excel and experience with Google Analytics is a plus
  • Knowledge and experience on Hybris is a definite advantage
  • Good problem solving and analytical skills
  • Knowledge of SQL, Python and VBA will be a plus

Location

Watson House,1-5 Wo Liu Hang Road,Fo Tan,Shatin NT Hong Kong

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