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Senior Business Analyst (Regional eCommerce)

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This role's key function is to support the development of eCommerce of Watsons in the Asia region with managing new digital projects that help drive customer excitement and incremental sales.  


  • Help lead new digital projects, engaging with cross functional stakeholders to define business requirements, support user testing and ensure projects are delivered in a timely manner
  • Conduct analyses on sales and user behavioral data from tools like Google Analytics to evaluate commercial impact and to propose necessary actions
  • Gather post-launch feedback from business users across different functional departments to ensure digital products can be further optimized, working hand-in-hand with the technical development team

Job Requirements

  • University graduate in Information Technology, e-Commerce, or relevant discipline
  • Min. 4 years exp. in Business Analysis or Project/ Product management background is preferred
  • With sound knowledge in e-Commerce, mobile, multi-channel and/or digital system integration
  • Strong interpersonal skills and able to communicate with staff at all levels
  • Strong communication skills in both spoken and written English and Cantonese
  • Good command of Microsoft Excel and experience with Google Analytics is a plus
  • Knowledge and experience on Hybris is a definite advantage
  • Good problem solving and analytical skills
  • Knowledge of SQL, Python and VBA will be a plus


Watson House,1-5 Wo Liu Hang Road,Fo Tan,Shatin NT Hong Kong


Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.