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Business Analyst - Healthy & Beauty Asia eCommerce

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Job Description:

  • You’ll be responsible for receiving issue reports, trouble shooting, analysis and providing solutions;
  • Able to use simple SQL computer language and Excel formula to speed up the trouble shooting process
  • Providing input and assistance to the Development Team to identify and resolve defects;
  • Ensuring defects are recorded in company tracking system;
  • Preparing training documentation
  • Suggests changes to refine and streamline workflows with the goal of maximizing efficiency and productivity without sacrificing quality on content management, product catalog maintenance and promotion setup process for Developing Business Units
  • Analyzing complex business problems from different angles, performing gap analysis, assessing how automated systems can be implemented to solve them and manage Developing Business Units IT development to automate cross platforms reconciliation for operations
  • Keep up to date with developments regarding the latest content, product catalog and promotion engines. Share and use this knowledge to keep developing the BU websites to stay ahead of our competitors
  • Guide and advise Developed Mature Business Units about the best practice in content and product catalogue management and promotion setup to drive business, branding and product awareness
  • Providing business unit user "how-to" documentation on content maintenance/product catalog maintenance/promotion setup
  • Work closely with in-house stakeholders to achieve assigned targets, member acquisition, retention, conversion and provide delightful shopping experience and ensure local BU to adopt Group direction for local execution

 Job Requirements:

  • Degree in e-Commerce, Business, Information System or related disciplines is preferred
  • Extensive experience in executing compelling campaigns and content initiatives
  • Have good sound knowledge in e-Commerce/3rd party e-Marketplace, mobile, multi-channel and/or digital system integration
  • Have strong logical mind with data manipulation skill like Excel/SQL tools
  • Strong problem solving, analytical skill, organizational skills and patience with a demonstrate high attention to detail.
  • Driven by a desire to make improvements
  • Excellent written and verbal communications skills
  • Passionate in Digital or E-commerce trend
  • Proactive team player, highly organized and efficient with a can-do attitude
  • Excellent interpersonal skills to be team player and independent contributor
  • Possess knowledge and experience on Hybris, Retalix, Promotion Builder, Retek is a definite advantage
  • Some travel may be required
  • At least 2 years of experience in retail or eCommerce company
  • Work in an international environment, being in contact with several Business Units in Asia

 

Location

Watson House,1-5 Wo Liu Hang Road,Fo Tan,Shatin NT Hong Kong

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