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Assistant CRM Analyst

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This exciting opportunity is with ASW Group DataLab team and to work closely with project stakeholders, business users and IT on implementation of CRM programs across business units.

 Requirements:

  • Work collaboratively with CRM teams across business units to plan, develop and implement CRM programs
  • Perform a wide range of customer-centric analyses, including pre/post campaign evaluation
  • Develop dashboards to evaluate program effectiveness on acquisition, retention and profitability
  • Prepare presentations highlighting key insights and actionable recommendations based on analysis results


Job Requirements

  • University degree holder in Business / Marketing or related fields
  • With keen interest in developing and implementing CRM, loyalty programs
  • Excellent communication skills

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