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Consumer Insights Manager

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Join our amazing team with us today to start your new career


Working in the Health & Beauty Asia & Eastern Europe Marketing team, this regional role is responsible for developing and driving customer insights and strategy to support business initiatives and brand building for both Watsons and Watsons brands.


  • Translate business needs and questions into effective research strategy
  • Utilize quantitative and qualitative methodologies to understand consumers and market performance
  • Lead development and execution of consumer studies on brand strategy, brand tracking, campaign development,
    store design, product reviews, packaging design, category optimization, customer satisfaction, customer relationship management, etc.
  • Correlate data from multiple sources (e.g. consumer surveys, sales data, CRM data, syndicated research) to derive actionable business insights and growth opportunities for business units


Job Requirements

  • Degree in Marketing, Business or related disciplines
  • Min. 7 years of relevant exp., preferably in retail/FMCG industry/research agency with at least 2 years in managerial level
  • Proactive and curious personality; detail-minded and can work independently
  • Good command of English and Chinese
  • Good interpersonal skills and able to build rapport with stakeholders and external agencies
  • Knowledge of data analysis software (e.g. Wincross, Q Research Software, SPSS); exp. with data visualization is a



Apply now to become part of more

By joining us, you will be part of More than just a health and beauty retail group. You’ll become part of an organisation which is well-recognised all over the world.

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