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Business Analyst - RPA

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As part of the RPA Center of Excellence, you will be supporting the process automation journey by applying automation techniques. ASW is now at a mature level adopted with process automation internally and is planning to further enhance our business units with innovative approach.

As a Business Analyst, you will be focused on building end to end automation process solutions that meets business requirements. You will work within project planning constraints, owning development solutions and have a high level of exposure to a wide range of stakeholders at all levels of the business.

  • Evaluate processes and make recommendations with regard to their potential and suitability for RPA and work effort estimation
  • Create and maintain throughout the project lifecycle, the Process and Solution Design Document (PSDD) including detailed RPA solution process flows, process and technical specification
  • Design and perform test planning and execution on Blue Prism process solutions in accordance with standard Blue Prism design principles and conventions and development best practice
  • Drive Blue Prism solutions through test, change management, and production readiness cycles, providing operational and change management support for all RPA developments
  • Manage the virtual workforce, maintaining deployed robotics capabilities, business volume scaling, load balancing and allocation of software robots to meet agreed SLAs with business units
  • Lead the investigation and detailed analysis of RPA Incidents and process exceptions including a strategic approach to root cause analysis
  • Mentor colleagues through the Blue Prism training and accreditation program, providing advice and guidance on best practice and development techniques
  • Experience developing and implementing automated Blue Prism processes as an accredited Blue Prism developer or suitable wider development experience
  • Minimum 1 year experience of RPA (BluePrism) delivery, going through the end-to-end automation lifecycle
  • An aptitude for problem solving, with the ability to take a logical route to the source of an error.
  • Excellent understanding of workflow based logic and the ability to both understand a business process from a workflow diagram and to conceptualise it as an automated solution
  • Working knowledge of Microsoft Office packages including Word, PowerPoint, Visio and Excel would be an advantage
  • Experience in other coding practices such as .net, VBA, SQL, HTML, C# would be an advantage
  • Knowledge of the Retail or Finance Operations, products, systems and divisions would be an advantage


Watson House,1-5 Wo Liu Hang Road,Fo Tan,Shatin NT Hong Kong


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